Privacy Policy

Draft for review. This policy was prepared as a starting point and still needs to be checked and approved by the clinic — and ideally by a legal professional — before launch. Items marked [to confirm] need real details filled in.

This policy explains what personal information DentoCare collects through this website, why we collect it, and what we do with it. It is written to meet our obligations under India’s Digital Personal Data Protection (DPDP) Act.

Who we are

DentoCare is a dental clinic operating at Kalawati Anand Hospital, 20, 34, P-19, 33, Opp. HSVP Office, Sector 12, Sonipat, Haryana 131001. You can reach us on +91 90503 21319.

What we collect

When you submit the appointment request form on this website, we collect only what we need in order to call you back and arrange a visit:

• Your name
• Your phone number
• Your email address, if you choose to provide one
• Your preferred date and session (morning or evening)
• The treatment you are asking about
• Anything you write in the message box

Please do not send detailed medical history, images, or sensitive health information through this form. Bring that to your appointment, or discuss it over the phone.

Why we collect it

Solely to contact you about your appointment request and to arrange dental treatment. We do not use your details for marketing, we do not sell them, and we do not share them with third parties for advertising.

Your consent

The appointment form requires you to tick a consent box before it can be submitted. That tick is your consent for us to store and use the information above for the purpose described. You can withdraw it at any time by calling the clinic and asking us to delete your enquiry.

How long we keep it

Appointment requests are retained for [to confirm — retention period] and then deleted, unless they have become part of your clinical record as an actual patient, in which case they are retained under the record-keeping requirements that apply to dental practices.

Who can see it

Appointment requests are stored in a content management system that only authenticated clinic staff can access. Access to this data is restricted to the clinic-admin role. Website editors cannot view it.

Where it is stored

Website data is held on managed cloud infrastructure [to confirm — hosting region and provider]. Reasonable technical measures, including encryption in transit, are used to protect it.

Cookies and analytics

This website does not use advertising cookies or third-party tracking pixels on the appointment page. If website analytics are enabled, they are used only to understand general traffic patterns — such as which pages are visited most — and not to identify individual visitors.

Your rights

Under the DPDP Act you may ask us to:

• Tell you what personal data of yours we hold
• Correct anything that is wrong or out of date
• Delete your data, where we are not required to keep it
• Withdraw your consent for us to hold it

To make any of these requests, call the clinic on +91 90503 21319 or write to us at the address above.

Grievance contact

If you are unhappy with how we have handled your personal data, please contact [to confirm — name and email of the person responsible for data queries].

Medical disclaimer

The information published on this website is general dental health guidance. It is not a diagnosis and it is not a substitute for an examination. If you have a dental emergency, call the clinic directly on +91 90503 21319.

Changes to this policy

If this policy changes, the updated version will be published on this page.